Regional Travel Study Coming Soon

The Puget Sound Regional Council is conducting a regional travel study to better understand the transportation needs and preferences of the region’s residents. Beginning in April 2014, thousands of homes throughout King, Kitsap, Pierce, and Snohomish Counties will receive postcard invitations to participate in the online or telephone study.

Participation in the study can help answer questions about how the can region maintain and improve mobility, accessibility, and connectivity for residents as population grows and travel patterns evolve. The Puget Sound regional travel study will be conducted through June 2014.

The study will help planners understand the travel behavior of real households, such as the trips people make to work, school, or shopping centers, to help decision makers prioritize transportation projects.

The survey will involve questions about general household information as well as travel details for a given weekday. All individual and household information collected in this study will remain strictly confidential. The aggregated data will be used for analysis and modeling purposes. Learn more.

Taking the Stairs to Raise Money to Fight Leukemia and Lymphoma

The King County International Airport Aircraft Rescue & Firefighting (ARFF) Unit responds to all fire, police, and EMT calls at the airport.  This unit is truly unique: everyone in the unit is a King County Sheriff’s deputy, a trained firefighter and an EMT.

On MarchMatheson - 2014 Firefighter Stairclimb 9, 2014, two members of the Airport’s ARFF unit, Chief Donald Davis, and Deputy Graydon Matheson, participated in the 23rd Annual Scott Firefighter Stairclimb of Seattle’s Columbia Tower. Participants climb 788 feet of vertical elevation, 69 flights of stairs and 1,311 steps in full firefighting gear as a fundraising effort for the Leukemia & Lymphoma Society. Since 2009, the ARFF unit has raised over $14,000. This year 1,653 firefighters from around the world participated.

Deputy Matheson has made the climb five times. “The camaraderie between the firefighters participating in the climb is a feeling that we have a responsibility to give back to the community,” Deputy Matheson said. “I challenge myself to use my skills to help the Leukemia & Lymphoma cause”.

Matheson said that photos of children and adults fighting leukemia and lymphoma line the walls inside the stairwell all the way up the climb, providing inspiration to him and other participants. “When I feel my strength start to sap, those photos remind me that if they can keep on fighting, so can I.”

(By Leslie Barstow, King County International Airport/Boeing Field, Department of Transportation. Photo: MyEPevents.com)

Nonprofit Applications for inclusion in 2014 Employee Giving Program due April 25

Didn’t see your favorite nonprofit in last year’s Annual Giving Drive? Now is the time to get them in for 2014!

Check out the Employee Giving Program Website or call 206-263-9405 for more information. Email the link to your favorite nonprofit today. Even if they have been in before, nonprofits must reapply every year. Applications are due April 25.

Five Questions with Deborah Kennedy, Manager for Archives, Records Management, and Mail Services, Dept. of Executive Services

1. What was your first role with King County? I came to King County in the fall of 2000 as the County Archivist. As Archivist I was responsible for the day-to-day operations of the Archives including caring for and building the County historical records collection. Records become eligible for disposition when they reach the end of their retention period. If records are determined to have archival value, transfer to the Archives is one of the possible dispositions. In general, records are considered archival if they have a research use beyond the use for which they were created. Determining if records had archival value and locating the records in the archival collection were the two things I enjoyed most about my position as County Archivist. In the Archives there were always new questions to answer and mysteries to solve.

Deb Kennedy

2. What does ARMMS do? The Archives, Records Management and Mail Services Section is composed of four distinct work groups that are responsible for the management of current, inactive and historic records and information assets. Mail Services processes and distributes interoffice and USPS mail. The mail is one source of the multitude of current records received by County agencies every day.  The Records Management Program provides the tools and education necessary to implement records management best practices throughout the County. Just one year ago, in March of 2013, the Records Management Program embarked on an ambitious endeavor to teach all County employees about their records management responsibilities and provide them with the tools to manage their records. Those tools are records retention schedules, file plans and the King County Electronic Records Management System (KC ERMS). The Records Center is the County’s designated storage facility for inactive records. Records are sent to inactive storage in the Records Center when they are no longer needed by the agency that created them for their daily work but before they have reached the end of their required retention period. If an agency needs access to records they have sent to inactive storage the Records Center staff pulls the records and returns them to the agency. The Records Center staff uses the KC ERMS to manage and track the Records Center inventory including circulation and disposition. The Archives collects, preserves and makes the County’s records of enduring historical value available for research purposes. Once records have been transferred to the Archives the Archives staff arranges and describes them to make it easier for anyone who wants to research the County’s history to find the records that will inform that research.

3. What do you like most about your job? The people I work with and the sense of providing a valuable service to the public. I am an historian by training and it is my sincere belief that records are an invaluable resource for King County, its employees and the public at large. As the Archivist of the United States put it, records are the backbone of an open government.

4. What is the biggest challenge in your job? Teaching my colleagues—all County employees—about the importance of records and records management. Helping them to understand that KC ERMS isn’t just about managing email, although that is an important part, but is about managing all records created and received in the course of doing the County’s business.

5. What is your main goal for 2014? My main goal for 2014 is to continue to move the Countywide Records Management Initiative forward. The goal of the RMI is to provide the tools and training necessary for all County employees and agencies to manage the records they create to document the work they do in the most efficient and cost effective manner.

 

Protecting Our Waters: New Look, Same Great Program

Wastewater Treatment Division’s (WTD) Combined Sewer Overflow Control (CSO) Program is sporting a new look and feel, with the goal of helping the public and people outside WTD better understand their work.

“Protecting Our Waters” is the new name of a program to prevent pollution caused by excess stormwater in the sewer system on rainy days. Through 2030, WTD will be building nine pollution control projects to keep stormwater mixed with small amounts of sewage out of the Duwamish River, Lake Washington Ship Canal and Puget Sound. These projects complete the program started in 1979.

The tagline, “Doing Our Part on Rainy Days”, sets expectations about WTD’s role to protect waterways by controlling CSOs without overpromising. It’s a great, quick way to tell the story of why WTD does CSO projects.

CSO

Why such a big change? It’s not to “sell” something; it’s about good communication that helps busy people better understand (and hopefully appreciate) the value of WTD’s work. It’s also because people outside WTD and workgroups struggle with the term “CSO”, which requires a detailed explanation almost every time the topic is discussed – even with other County staff.

Finally, it’s because good messaging and strong visual cues (pictures speak a thousand words!) can help increase awareness of WTD’s work and public support for the rate structure needed to fund it.

The new message and image platform was developed by an internal WTD team of communicators, planners, capital project staff, graphic designers and management over the course of several months which reviewed market research and opinion polls, conducted internal brainstorming exercises and eventually presented the new concept for review and approval by division and department directors, as well as the Executive’s Office.

WTD will make a transition over the coming months, incorporating the look and messaging into newly produced materials and website updates.

Special thanks to: Susan Kaufman-Una, Erika Peterson, Doug Marsano, Michael Popiwny, Jessie Israel, John Phillips, Heidi Sowell, Sandy Kilroy, Jamie Foulk, Rachael Dillman, and Annie Kolb-Nelson for their efforts!

(Original article written by Annie Kolb-Nelson for WTD’s The Watermark newsletter).

What Does Respect Mean to You?

We recently asked King County employees to tell us what respect in the workplace means to them in one word. The way we treat one another is just as important as the way we treat our customers, and helps define the type of workplace that we want.

Some of the words that resonated the most with employees were Consideration, Kindness, Communication, Trust, Listening, Value, Acknowledgement, Dignity, Acceptance and Appreciation.

You can see all the results displayed in a Word Cloud below.

Word Cloud

New Video: What does it mean to be a King County Employee?

What does being a King County employee mean to you? What values do we embrace as an organization? What do we want new and prospective employees to know about working at King County?

A new video featuring employees from across the County highlights five key elements of King County culture – Outstanding Customer Service, Continuous Improvement, Equity and Social Justice, Healthy Employees, and Teamwork and Collaboration.

The employees featured in the new video discuss what it means to them to work at King County, and how they incorporate the County’s core values into their everyday work.

All new King County employees will watch the video as part of their New Employee Orientation to introduce them to our key values as an organization.

Thank you to all the employees who participated in the video, including employees from the Departments of Adult and Juvenile Detention, Community and Human Services, Executive Services, Judicial Administration, Natural Resources and Parks, and Transportation, the Executive’s Office, King County Council, King County Elections, King County Information Technology, King County Sheriff’s Office, Public Health, and King County Executive Dow Constantine.

Metro Sets PACE for Comprehensive Equity

When the leaders of ATU Local 587, King County Metro, and Professional and Technical Employees Local 17 launched the Partnership To Achieve Comprehensive Equity, or PACE, in September of 2013, it signaled a binding commitment to build and enhance the processes, tools, and standards for advancing diversity and equal opportunity for all Metro employees.

Since this landmark agreement, employees and managers serving on the Steering Committee have met regularly and have worked together to create a work plan for the coming year.  Because the work of this effort is substantial, and because broad participation is vital to its success, a call for interested volunteers was sent out across the agency. Subcommittee members were selected through an open process that occurred earlier this year, and what started as a small working group of 10 has now expanded to a full committee of nearly 60, all of whom are dedicated to the long-lasting success of PACE.

Six subcommittees were identified in the PACE charter to ensure genuine progress in six key areas: Recruitment and Selection Practices, Communicate Progress, Equal Opportunity, Customer Service and Customer Complaints, and Training and Workforce Development. These subcommittees are tasked with creating a series of recommendations based on the scope of work crafted by the PACE Steering Committee.

PACE RetreatOn February 18, 2014, members of the partnership gathered at the Union Hall to begin their work on this agency-wide initiative. Members participated in training on cultural competency and understanding the effect of privilege in the workplace. The day-long session provided a forum to look candidly at issues that impact Metro employees and launch the work of the subcommittees. The training ended with high energy and enthusiasm.  Committee members will be working for the next several months to complete their work, and a report on the first year’s progress will be published by the end of the summer.

What is PACE? “King County Metro Transit (Metro) and the Amalgamated Transit Union Local 587 (ATU) are mutually committed to building and enhancing the processes, tools and standards to make advances on issues of diversity and equal opportunity for all within the agency. By partnering together, Metro and ATU will create an environment for positive change, improved communication among all employees, and a workforce that reflects, respects and embraces diversity as a shared core value of our service to the public” – Purpose Statement, PACE Charter, September 24, 2013. Find out more here (PDF).

Recorder’s Office Moves to Fourth Floor of Administration Building

The King County Recorder’s Office is now located on the fourth floor of the King County Administration Building, making it easier for customers to access documents, records, and marriage licenses and certificates.

The Recorder’s Office made the move from the third floor of the Administration Building to put its services in easy reach of customers who enter the building from Fifth Avenue.

“Our previous location on the third floor of the Administration Building was not easy for some customers to find, and the third floor had a split level with two separate customer service counters,” said Norm Alberg, Director of the Records and Licensing Services Division. “By moving to the fourth floor, we are making our services more accessible and efficient for customers and combining to a single counter.  In addition to improving customer access, we reduced our square footage.”

Alberg thanked the employees in Facilities Management Division who ensured that the transition occurred with minimal disruption to customer.

Recorders Office 2“We’d like to recognize the efforts of the Facilities Management Division for the design and implementation of the improved space, move from the 3rd floor, and meeting the project deadline in a tight timeframe,” Alberg said. “We were serving customers on the 3rd floor until close of business on Friday and opened up, ready for customers on Monday morning.”

The Recorder’s Office records and provides access to over 350 types of documents, including:

  • Real estate documents (deeds, mortgage documents, real estate tax affidavits, etc.)
  • Survey, condominium and plat maps
  • Liens
  • Marriage applications and certificates
  • Miscellaneous documents (powers of attorney, wills, community property agreements, military discharge papers, etc.)

The Recorder’s Office joins the Licensing Section’s Vehicle and Vessel Licensing on the fourth floor, part of the Department of Executive Services’ Records and Licensing Services Division (RALS). The new address is 500 Fourth Ave., Suite 430, Seattle, WA 98104.

Helping Foster Kids Find Forever Families on Adoption Day

On National Adoption Day King County Superior Court Judge Dean Lum presides over the King County Presiding Court as dozens of King County foster parents legally adopt their foster kids. For Judge Lum, this festive day holds a special place in his heart. Watch a short KCTV video to learn more.