Kudos! Felicia Collins, Metro Transit Operator

“This morning started out really rough for me. My car broke down so my only way of getting to school was the bus. As I started towards the bus stop I noticed the 106 coming so I started running, still more than a half block from the stop the bus pulls over and waits for me. I was so thankful for this act of kindness ‘cause she made it possible for me to get to the connecting 71 and arrive at school with time to spare. I don’t ride the bus that… Read More

Kudos! Ralph J. Brooks, Metro Transit Operator

“I just got off the route 14 to Mt Baker station and had a Wonderful experience with my driver. He was thoughtful, encouraging, kind, and caring. I could tell he really took the time to get to know his riders and make them feel comfortable. :)” – Kirra M. On hearing of the customer’s comments, Operator Brooks said getting this commendation was the best part of his morning, and he was very thankful to hear it.