Last chance! Employee Survey closing Oct. 6
The 2017 Employee Survey is now underway so please have your say by October 6 on how we can make King County work better for you and your customers. This year, employees in all branches and departments of King County, except the Superior Court, District Court and the Sheriff’s Office, Short Term Temporary employees, interns and employees who started after August 25, 2017, are eligible to take the survey. If you haven’t received your survey invitation from 2017KCEmployeeSurvey@orcsurvey.com, please check your Junk Mail folder first, then contact KCEmployeeSurvey@kingcounty.gov if it is not there. The survey should take between 10-20 minutes… Read More
2017 Employee Survey is underway
The 2017 Employee Survey is now underway. Have your say and help us make King County work better for you and our customers. Online survey: September 18 – October 6 Paper survey: September 11 – October 6 You know your work better than anyone so let us know what’s on your mind! Speak Up. Be Heard. Make a Difference. Each employee participating in the survey will receive an email from ORC International. The email address will be 2017KCEmployeeSurvey@orcsurvey.com. The subject of the email will be “King County Employee Survey – 2017”. Please check your junk email folder and if you… Read More
Survey communications: Asking questions, acting on what we hear
When you ask someone for their feedback on something, you’d better have a plan for how you are going to act on that feedback. That’s exactly what King County has done with its annual employee survey. Almost 340 action plans were created to act on the issues you said were important in the 2016 survey. Two critical issues you raised were Career Opportunities and Leadership Visibility. Here are some of the ways that we acted on your responses: Career Opportunities Expanded the Bridge Fellowship program to provide leadership and development opportunities to more employees. Created an… Read More
What happens to your Employee Survey
What happens to your employee survey once you take it? Turns out, a lot. Many steps are taken to assure your confidentiality is protected, the data is analyzed in a way that points to what’s important to you – not just good or bad – and then we take steps together to act on what we learned. The 2017 King County Employee Survey will open Monday, Sept. 18, running until Friday, Oct. 6, and paper surveys will be open from Monday, Sept. 11, to Friday, Oct. 6, for employees without email. Superior Court, District… Read More
Acting on employee survey in Business Resource Center
Workgroups across King County are using the Action Plan framework to make sure that issues employees raise in the annual employee survey are being addressed. One team in the Department of Executive Services’ Business Resource Center collectively decided to look at how they can affect two key areas identified in the 2015 and 2016 surveys – balancing personal and professional lives and opportunities for growth and development. We spoke to John Miller, BRC Reporting Supervisor, to find out more about the process and what impact it had.
Coming soon: 2017 Employee Survey
The 2017 King County Employee Survey is starting in September for employees in participating departments, so please take this opportunity to let the County know what’s on your mind: • Online survey: September 18 – October 6 • Paper survey (except Transit): September 11 – October 6 • Transit paper survey: September 11 – 25 Almost 340 action plans were created to act on the issues you said were important in the 2016 survey. Two critical issues you raised were Career Opportunities and Leadership Visibility. Here are some of the ways that… Read More
Powering engagement by focusing on growth and development
Thanks to an Engagement Action Plan focused on the growth and development of employees, Metro Transit’s Power and Facilities Section is serving customers more effectively and efficiently by helping employees grow and maximize their potential. Power and Facilities is a 24/7 operation that maintains the integrity and overall appearance of passenger facilities. Any time day or night employees can be found power washing and emptying garbage receptacles at bus shelters; inspecting, maintaining and repairing trolley bus components; landscaping and maintaining park and ride lots and transit centers; keeping signs readable; and performing… Read More
Employees share learnings, successes on engagement work
About 40 employees attended the second Office of Performance, Strategy and Budget-sponsored Community of Practice event of 2017 to get an overview of the key findings in the 2016 Employee Survey and learn how workgroups, divisions and departments are acting on what respondents said. “For those of you who are working on engagement teams I want you to know that it is making a difference,” Chrissy Russillo, Interim Director of Human Resources Division, said at the May 22 event. “I’m out and about and hear people talking about it all the time…. Read More
Kudos! Office of Risk Management Services featured in national magazine for significantly improving employee engagement scores
In 2015, the Office of Risk Management Services scored 66% on the countywide employee engagement survey. While a positive score, Director Jennifer Hills sought to improve it. “What I realized was that we really needed to invest in becoming a more cohesive team,” Jennifer said. “We were an agency of strong individual performers but we really needed to come together as a team and start to build trust and have healthy conflict and have commitment around our goals and hold one another accountable to achieve the results that we were looking to… Read More
Listening to employees to build a learning organization
Access to learning and advancement opportunities was a major theme in the 2016 Employee Survey so King County Executive Dow Constantine invited some employees to his latest Listening Session to hear about the challenges and successes employees face in growing their knowledge and careers at King County. “I want employees to be able to learn new skills so we can not only get better at what we do and serve our customers better, but you can also take advantage of opportunities to advance,” Executive Constantine told the group. “I want to hear… Read More
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